OUR OUTSOURCING SERVICES ARE TRUSTED BY
How can Abtran transform your business?
Our team of experts are here to help.
Every member of our team is dedicated to delivering an unmatched BPO service and creating impactful human connections at every stage of the customer journey.
Open Book Services
Full transparency and real-time visibility into operations.
Data-Driven Insights
Advanced analytics to enhance service delivery and performance.
Right Shoring
With delivery locations in Ireland, India, South Africa, and Romania.
Compliance & QA
All interactions analysed to ensure compliance and performance.
What makes Abtran stand out?
Cutting-edge technology to serve your customers
We help you to transform your customer experience at scale with an AI-powered contact centre with supporting technologies. Our team is highly trained and certified, so that we can co-service your customers with you. Every client benefits from bespoke solutions tailored to their unique needs.
- Seamless omni-channel customer experiences
- Optimised agent productivity with generative AI
- Measurable and trackable performance
How can Abtran help you?
Our Outsourcing Services
Technology-powered. People-centred. Results-driven. Every member of our team is dedicated to delivering an unmatched Business Process Outsourcing service and creating impactful human connections at every stage of the customer journey.
How Does Abtan Deliver Success?
Leading the Change Through Innovation and Expertise
At Abtran, we don't just adapt to change - we lead it. Together, we help our clients overcome challenges, seize opportunities, and achieve their goals with confidence.
We Drive Transformation
We leverage advanced technologies, including AI and automation, to lead digital transformation. By optimising operations and enhancing customer engagement, we empower businesses to remain competitive in an ever-evolving digital landscape.
We Deliver Excellence
Our solutions are designed to align with your strategic objectives, delivering measurable business outcomes. From cost reduction to process optimisation, we focus on what matters most - ensuring operational efficiency and exceptional customer satisfaction.
We Build Trust
Trust is at the heart of everything we do. Through a steadfast commitment to compliance, data security, and ESG principles, we provide dependable and ethical solutions that foster long-term partnerships.
We Collaborate for Success
We take a people-first approach, working closely with clients to deeply understand their unique challenges and opportunities. By fostering collaboration across teams and industries, we create impactful solutions that deliver lasting value.
Awards & Recognition
Don’t just take our word for it
Our commitment to excellence is recognised across the industry. From business management and customer solutions to digital innovation, we are proud to be award winners and finalists in prestigious industry awards.
Certifications
Certified to Deliver Quality and Security
We meet the highest industry standards to ensure quality, compliance, and data security. Our certifications demonstrate our dedication to protecting information and delivering reliable, secure services.
Careers at Abtran
Join Our Team
We offer the opportunity to become a subject matter expert in a wide range of industries. Join the leading digital and customer service agents in Ireland.
