Why Abtran?
Enhancing Customer Experiences with Smart Solutions
At Abtran, we go beyond managing cases, we create seamless customer experiences. By combining expert support with futuristic technology, we streamline interactions, resolve issues efficiently, and enhance customer satisfaction.
- Turnkey Omnichannel Contact Centre Solution
- 24×7 Service Delivery Onshore, Nearshore, or Offshore.
- Committed to Service Improvement
- PCI Compliant
- Innovative Commercial Models
- Flexible IT Solutions
- Advanced CCaS Technology
- In-house AI and RPA Experts
Tailored for Your Needs
Our Digital Mailroom service is designed to meet the unique needs of individual businesses by optimising processes, reducing operational costs, and allowing you to focus on your core operations.
Centralised Document Management
We provide a single-entry point for all incoming and outgoing business documents, enabling seamless management and accessibility. With our Digital Mailroom, organisations can digitise information at the source, making it centrally available to employees or third-party suppliers. This includes a wide range of communications, such as invoices, purchase orders, customer correspondence, application forms, and more.
Streamlined Processing
Our services encompass secure opening, sorting, scanning, validation, automation, printing, storage, and destruction – all managed efficiently.
The Abtran Advantage: Delivering on Client and Customer Priorities
Abtran understands your need for a secure and efficient document management system. We promote the use of digital channels to eliminate manual keying errors and provide a single, secure document repository. This benefits your business by streamlining processes and meeting customer expectations for a fast and safe document upload experience. Additionally, Abtran prioritises the secure return of important documents, giving you and your customers peace of mind.
Our Outsourcing Services
Technology-powered. People-centred. Results-driven. Every member of our team is dedicated to delivering an unmatched Business Process Outsourcing service and creating impactful human connections at every stage of the customer journey.
Explore our Services